On World Mental Health Day, we repeat our key messages that we’ve shared before.
Glass Ceilings® Change Management’s good practice approach for workplaces:
- Train
- Raise Awareness
- Open Up Communication
- Listen
- Signpost Appropriately
From an employment perspective, contact details where people can access support should be clearly displayed in workplaces; remotely via intranet and on screens (the company desktop wallpaper is a good place); and, in any policies or guidance documents relating to health and wellbeing or taking time off work. Ensure you do due diligence and the services you refer to are properly qualified and trained.
Mental Health First Aiders are a really good resource to help hold an initial conversation and signpost to support. Glass Ceilings® also provides manager and Mental Health First Aid training to organisations.
Opening channels of communication and just letting people know you are a safe space for them to open up without judgement is really important.
Signposting someone to the most appropriate support is critical – even with experience and training in this area, if you’re not a qualified mental health practitioner then offering interventions could do more harm than good.
If you need support with a particular situation or developing your approach, do get in touch: [email protected]
10th October, 2024